Job Description:

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers
• Responding promptly to customer inquiries
• Knowing our products inside and out so that you can answer questions
• Processing orders, forms, applications, and requests
• Keeping records of customer interactions
• Communicating and coordinating with colleagues as necessary
• Providing feedback on the efficiency of the customer service process
• Managing a team of junior customer service representatives
• Ensure customer satisfaction and provide professional customer support

Requirements:

• High school diploma or GED equivalent
• Bilingual in English and Spanish preferred
• Comfortable using computers
• Experience working with customer support

Additional Info:

Job Type: Full Time

Salary: $15 per hour + Bonuses

Local candidates only: Houston, TX

Job Requirements: