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The Top Skills to Look For When Hiring Logistics Candidates

The supply chain and logistics industry is one that is complex and constantly evolving. As such, managers must carefully select the employees they choose to represent their company and contribute to a functional and productive place of work.

 

Finding qualified candidates is the first step in ensuring you run a successful business, and the traits which make the ideal employee stretch far beyond their technical skills and work experience. Personality traits, soft skills and overall demeanor need to be taken into account when evaluating a candidate. Working with an experienced staffing agency with a background in staffing logistics companies is a great way to source a higher caliber of talent.

 

If you are looking to add some new staff to your logistics operation, there are certain skills that top candidates possess that will add value to your bottom line.

 

Motivated

 

The logistics industry is a multifaceted industry with lots of opportunity for upwards mobility and self-improvement. Professionals working in this sector should be focused on their own advancement, as well as the furtherment of the big picture. Logistics expert Alex Lauderdale says “The job is not only to understand logistics and the supply chain, but to also know the scope and dynamics of your company’s goals so you can assist with the processes put in place to achieve them.”

 

Having someone on your team that is motivated is a good trait regardless of the industry. However, in the realm of logistics, having someone who is passionate and dedicated to learning and growing, not only individually but as part of the overall effort, is someone you definitely want on your roster.

 

Team Player

 

A supply chain has multiple moving parts, each essential to the success of the overall execution. In this respect, logistics employees need to be able to work well with others and collaborate successfully with different departments in order to get the job done.

 

Along with being a team player comes a number of related interpersonal skills, such as communication skills and flexibility. Good logistics employees should be able to communicate effectively and professionally with everyone from warehouse staff to suppliers to management and any role in between. They should also have a certain degree of flexibility to adapt to the frequent changes the logistics industry can often face, all while remaining a strong member in a team effort.

 

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Problem Solving & Decision Making

 

Like most industries, there will be days where things just simply don’t go as planned. Great logistics employees will remain calm under pressure and use their problem solving skills to creatively arrive at solutions.

 

The ability to make sound decisions in a timely manner – and the responsibility to hold themselves accountable for making those decisions – is also incredibly important. Great problem-solving skills often come from real-world experience. A great way to elucidate whether a candidate’s problem-solving abilities are up to par is to ask them a series of situational interview questions and see how creatively and confidently they respond.

 

Attention to Detail

 

Arriving at the bottom line can’t happen without getting the little details right first. Employees that pay attention to the little things just as much as the big picture are the ones you want on your side.

 

Considering the complexity of some logistics operations, you want to ensure the employees you bring on have a keen attention to detail. A small mistake in one department could lead to a big problem down the line. Everyone makes mistakes – but workers with a well-developed sense of attention to detail are simply less likely to make them.

 

It can sometimes be difficult to find reliable candidates that possess even one or two of these traits – let alone all of them! However, working with a staffing agency makes it that much easier. Candidates that are recruited through a staffing agency such as LPC are dedicated, motivated and hardworking – we won’t present you with someone that we don’t truly believe is a good fit for your business. In addition, all of our candidates are pre-screened, drug tested and briefed on safety preparation, so that you can get right to work.

You can count on LPC to provide you the best logistics candidates – contact us today to find out more!

 

     

logistics

How a Strong Logistics Team Improves Your Bottom Line

With online shopping and an expectation of quick delivery becoming the new norm, businesses need to step up in order to meet customer demands. Business owners know that in order to keep their customers happy, they must deliver exceptional customer service and an unbeatable experience.

 

So, how do you make sure this happens? You can start by looking at the logistics process of your supply chain. Your logistics team is absolutely vital to your business’s success. A combination of a fool-proof logistics process and an experienced team will help your business reach new heights and improve your customers’ overall experience.

 

What is logistics?

 

The Council of Supply Chain Management Professionals defines logistics as part of the supply chain process that plans, implements and controls the efficient flow and storage of goods, services and related information. A logistics team manages these materials and information between the point of origin and point of consumption in order to meet the customer’s requirements. One of the key objectives behind logistics is that the customer receives the right product at the right time and place—all at the right quality and price.

 

Logistics and freight transport companies went on a hiring frenzy last year in May. To keep up with the skyrocketing demand in the U.S. shipping markets, they added 18,700 jobs. Now that consumers’ shopping habits have shifted towards e-commerce, companies need more workers and a logistics infrastructure that can support this demand.

 

Why should I care about logistics?

 

Your logistical process plays an important factor in your company’s profitability. While logisticians manage the movement of materials and goods, they’re also responsible for identifying any potential areas of improvement. They understand how to move products better, at a lower cost, as well as solve problems quickly and creatively as they arise.

 

With so much choice available on the market, when you fail to meet your customer’s demands, they will quickly turn to your competitors. Customers want high quality products at the right price, but they also expect quality customer service from start to finish. Regardless of whether your customers are purchasing your products online or offline, your products and delivered experience need to meet your customer’s expectations. When you have a professional and experienced logistics team on hand, you can feel assured that they will help you achieve these critical business objectives.

 

logistics

 

How a great logistics team improves your business

 

It’s five times more expensive to acquire a new customer than it is to retain an existing customer. By increasing your customer retention rates by just 5%, you can increase your profits by 25 to 95%. Considering this, customer retention should be at the top of your priority list. If you consistently deliver the quality products and service that your customers know and love, they are more likely to stay loyal to you.

Let’s take online orders as an example. Customers like the convenience of being able to track their orders and receiving up-to-date alerts about them. If there are any delays due to weather or unforeseen events, customers appreciate being kept in the know. Your logistics team should have access to this type of information, which can make all the difference in the customer’s experience. When you keep your customers in the loop by offering special services and promotions, it is an easy way to strengthen your customer’s loyalty to you.

Lastly, logistics professionals develop partnerships with suppliers and secure competitive rates for materials and services. They identify and implement processes that are more efficient and strive to reduce business costs. They do all of this while still delivering quality products and services to customers – we can’t think of a reason to not want an amazing logistics team by your side.


What qualities should I look for in candidates for logistics jobs?

 

With so many changing and moving parts in this line of work, you need people with the right qualities and skills on your logistics team. When interviewing candidates for this role, take note of the qualities and skills listed below:

 

  • Managerial skills
  • Teamwork and collaboration skills
  • Strong time management skills
  • Strong problem solving and decision-making skills
  • Negotiation skills
  • IT skills to manage electronic data
  • Logical and organized approach to work (especially)

 

When operating a business, we know that finding the best people to hire can be challenging and time-consuming. Get in touch with us today if you need help! As well as knowing the right qualities required to build a powerhouse team, we also understand what candidates want from their employers, and can help find the perfect match.

 

Contact us today to find and hire quality candidates

 

At LPC Personnel, we specialize in finding top talent within the logistics industry. We’ve been doing this for over 30 years, so it is safe to say we understand your business needs and the type of talent you’re looking for. Contact us today so we can help you find your ideal candidate.